To be the Leading Hospitality Services Company recognized for its unique blend of world-class standards with genuine hospitality and for its truly treasured experiences provided for guests, colleagues and owners.

We care about our team members’ health and well-being by providing a safe work environment and encouraging a healthy lifestyle. Above all, we aim to be fair and honest with team members and to provide them with meaningful, challenging work. We believe no one has a monopoly on good ideas, and, in order to grow professionally, we will work with anyone who has constructive proposals for improved performance.

Despite the challenges our world faces, we believe in the power of travel — its ability to create lasting memories, to grow businesses, and to deepen our understanding of each other in a rapidly changing world. We have witnessed the resiliency of our owners, guests, and team members, and as people continue to return to travel, we look forward to sharing our warm Presence Welcome because wherever people go, Presence will be there to welcome them.